Privacy policy
✅ Privacy Policy
Last Updated: October 2025
This Privacy Policy explains how VELOZO (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or shop at https://velozo.in/.
By using our website, you agree to the terms described below.
📌 Information We Collect
We may collect the following information when you interact with our website:
✅ Personal Information
- Name
- Phone number
- Email address
- Billing & shipping address
- Payment details (processed securely by payment gateways — we do not store card numbers)
✅ Device & Browsing Information
- IP address
- Browser type
- Pages viewed
- Cookies and analytics data
This helps us improve user experience and website performance.
🔐 How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide support and respond to inquiries
- Send order updates, tracking details, and notifications
- Improve our website and offerings
- Prevent fraud and ensure secure transactions
We do not sell or rent personal information to any third party.
🤝 Sharing of Information
We may share information with:
- Courier and logistics partners (for delivery)
- Payment service providers (for secure transactions)
- Shopify (our e-commerce hosting platform)
- Legal authorities, if required by law
All partners follow strict confidentiality and data protection standards.
🍪 Cookies & Tracking Technologies
Our site uses cookies to:
- Recognize customers
- Store cart preferences
- Improve site performance and personalization
- Track analytics
You may disable cookies through your browser settings, but some features may not function properly.
🧒 Age Restrictions
Our store and products are intended for individuals who are 18 years or older.
We do not knowingly collect data from minors.
🏦 Payments & Security
We use secure and compliant payment gateways.
All sensitive financial information is encrypted and not stored by VELOZO.
🌍 Data Storage & Retention
We retain information as long as necessary to:
- Fulfill orders
- Comply with accounting/legal obligations
- Resolve disputes
- Maintain business records
If data is no longer required, it will be safely deleted.
📨 Marketing Communication
With your consent, we may send:
- Offers
- Promotions
- Product updates
You may opt-out anytime using the unsubscribe link or by contacting us.
🔄 Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10th October 2025
📞 Contact Us
For questions or requests regarding your personal data, contact us:
📧 velozo2025.in@gmail.com
📱 +91-9435067891
🕙 Monday to Saturday – 10 AM to 7 PM
